Utility Bill Payment Options
Cash or Check
Utility bill payments can be made in the form of cash, check or money orders. The City does NOT accept credit card, debit card, or checks by phone. Payments can be made during office hours at the walk-in counter or the drive-up window on the west side of the building. The City Office is open Monday through Friday, 7:30 a.m. to 4:00 p.m.Direct Withdrawal
Payments for utility bills can be debited directly from your checking or savings account. Payments are withdrawn on the 25th of each month. If that date falls on a weekend or holiday the account will be debited last business day prior to the 25th.To sign up for direct withdrawal, download and complete the form. Return the form, along with a voided check or deposit slip, to the City Utility Office. The process to complete the account set up may take 30 days. The City follows all regulations regarding identity theft to safeguard your account used for utility bill payments.
Equalizer Option
An equalizer payment plan is available to gas customers who have lived in their residence for one year or more. During the summer you pay more than your actual bills to build a credit to use during the colder winter months.The plan starts in May of each year. An amount is calculated based on the previous 12 months usage and projected rates for the coming year. It is an estimated amount.
If usage is more than predicted, if rates are higher than expected, or if you do not make your payments as agreed, your equalizer payments may not cover your bills through the entire winter. If your actual bill is more than your equalizer payment, then you must pay the actual amount of the bill.
Any credit that remains at the end of the equalizer year is used to reduce next year’s amount. No refunds are issued; if you choose to go off the equalizer payment plan, you may use up any credit at any time.
Calls are accepted in March, April and May to have your account calculated for an equalizer amount. If you are on the plan, you do not need to call. We will re-calculate your amount automatically. A letter is sent to all equalizer customer with the May 1st bill (mailed May 15th). If you choose to go on the plan, start paying with the May bill which is due May 31st. If you choose NOT to go on the plan, just pay the actual bill amount as usual.